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  • Our Practice
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    • 01 Braces
      • Types of Braces
      • Braces For Kids
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    • 02 Clear Aligners
      • About Clear Aligners
      • Clear Aligners for Kids
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      • Clear Aligners FAQ
    • 03 Other Treatments
      • Two-Phase Treatment
      • Dentofacial Orthopedics
      • Pre-Surgical Orthodontics
      • TMJ/TMD Treatment
      • Sleep Apnea Treatment
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our practice, castro valley logo
  • Our Practice
    • Who We Are
    • What Sets Us Apart
    • Meet Our Team
    • Our Technology
    • Refer A Patient
    • Patient Reviews
  • Orthodontics
    • Braces
      • Types of Braces
      • Braces For Kids
      • Braces For Teens
      • Braces For Adults
      • Braces FAQ
      • Color My Braces
    • Clear Aligners
      • About Clear Aligners
      • Clear Aligners For Kids
      • Clear Aligners for Teens
      • Clear Aligners for Adults
      • Clear Aligners FAQ
    • Other Treatments
      • Two-Phase Treatment
      • Dentofacial Orthopedics
      • Pre-Surgical Orthodontics
      • TMJ/TMD Treatment
      • Sleep Apnea Treatment
      • Cleft Lip & Palate Cases
      • Retainers
      • Custom Mouthguards
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Virtual Consult

Leading The Bay Area In Orthodontics

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Request appointment

It’s Virtually Possible
To Get Started

Your time is valuable, and making it into our office for a consult not always be convenient. Wouldn’t it be nice to get started with treatment from the comfort of your home? With a few simple steps, our virtual consultation makes that possible.

STEP 1

With your smartphone and someone to help you, replicate these 8 photos below. The better the picture you send, the more we can see and discuss!

Need Help Taking Photos?

Try to make sure that the room is well lit for the best quality photos.

A good way to help retract your cheeks away from your teeth during the photos is for you to hold your cheeks with 2 spoons, while your friend or family member takes the photos for you.

STEP 2

Fill out the form! Our team will assess your smile and let you know if treatment is right for you.

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request appointment

Get Started On Your New Smile Today

Why wait to get started on your dream smile when our process is seamless, effective, and fun! We can’t wait to meet you!

request Free Consult
Request Free Consult

Our Reviews

Experience 5-Star Care

Don’t just take our word for it! Check out some of our awesome 5-star reviews from so many of our happy patients over the years.

Reviews
Lindsey F.
We all know what an investment braces are... so when that investments comes with an easy process, great staff, and ends with a really great smile... it's worth it. Love CV Ortho... would recommend.
Response from the owner:Thank you, Lindsey, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team and are happy with your results. Your recommendation means a lot to us!
Elizabeth P.
Absolutely the best orthodontist!
The team here is incredibly professional, caring, and attentive. You can really tell they put their patients first and take pride in their work. What I love the most is how efficient they are — the appointments are always quick, yet thorough. I never feel rushed, but I’m always in and out in no time. Highly recommend to anyone looking for top-notch orthodontic care!
Response from the owner:Thank you for your wonderful review, Elizabeth! We're thrilled to hear that you appreciate our team's professionalism and efficiency. Your recommendation means a lot to us. We look forward to continuing to serve you!
Tammie B.
Staff is friendly. Everything is well explained. My child feels comfortable there.
Response from the owner:Thank you, Tammie! We're delighted to hear that our staff made your child feel comfortable and provided clear explanations. Your positive feedback motivates us to continue delivering exceptional care at Castro Valley Orthodontics.
Gabriela P.
My 3 kids have been patient of Dr. So she does an amazing job at creating beautiful smiles, my 19 year Old daughter first became a patient of Dr. So when she was around 10 years old for the first stage of her Ortho treatment, and of course she came back for her second stage for finalizing a beautiful smile. Of course I didn’t hesitate to bring my second child, then my third child. I would highly recommend her to anyone.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that Dr. So has created beautiful smiles for your children. Your recommendation means a lot to us. We look forward to continuing to serve your family!
TheCains
We have had a great experience with the staff at Castro Valley Orthodontics.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our staff. We look forward to continuing to provide exceptional orthodontic care for you.
Mel S.
Simply the best. Kind, efficient, helpful and so very knowledgeable. My whole family has been there for treatment. Highly recommend.
Response from the owner:Thank you so much for your wonderful review, Mel! We are thrilled to hear that you and your family had such a positive experience with us. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care!
Thuan D.
I highly recommend Dr. So and the team at CV Orthodontics for their outstanding service and care. From my initial consultation to creating a personalized treatment and payment plan, every step was seamless and stress-free.

After visiting several orthodontic offices, I'm glad I chose Dr. So's team. They consistently demonstrated exceptional courtesy and attentiveness to my needs, making me feel valued and supported throughout my journey.
Response from the owner:Thank you for your wonderful review, Thuan! We're thrilled to hear that you had such a positive experience with Dr. So and our team. Your satisfaction is our top priority, and it's great to know that we could make your journey seamless and stress-free. We appreciate your recommendation and look forward to continuing to support you!
Natacha J.
Dr So’s office is really efficient. I appreciate the text reminders, the self-check in and the welcoming atmosphere. Even though there are a lot of assistants on deck (I am basing this assumption on the youthful appearance of the employees), she always makes a point to avail herself when necessary.

The office is closed on Friday. While inconvenient, I appreciate the commitment to work/life balance.
Response from the owner:Thank you for your kind words! Your vote of confidence in our practice is why we do what we do!
Daisy Parra S.
Everyone in the office was very polite and informative since our very first appointment. The dental assistants did an excellent job in explaining everything to my daughter She walked out of the office with a smile A very pleasant experience Thank You
Response from the owner:Thank you for your wonderful review, Daisy! We are thrilled to hear that you and your daughter had a pleasant experience with our team. Our goal is to make every visit positive and informative. We appreciate your kind words!
Phuong V.
I recently completed my orthodontic treatment with Dr. So Orthodontic. I wanted to share my experience and why I think Dr. So is an exceptional choice for anyone considering orthodontic treatment.

From the very first consultation, I was impressed by Dr. So’s approach. Orthodontic treatment can feel daunting, but their gentleness and patient care stood out immediately. Dr. So took the time to explain all my options in detail, making sure I understood each step of the process. This level of care and communication was consistent throughout my treatment.

What truly sets Dr. So apart is their profound knowledge and expertise. They're not just about straightening teeth, they take a comprehensive approach to orthodontics, considering facial aesthetics, jaw alignment, and most of all your overall looks. It was clear to me that I was in the hands of a professional who is deeply passionate about delivering the best outcomes for their patients.

My results speak for themselves. I am thrilled with the transformation and the confidence my new smile has given me. But beyond the results, it was the journey that made my experience so positive. Knowing I was in gentle and knowledgeable hands made all the difference.

If you're looking for an orthodontist who combines expert care with a compassionate approach, I highly recommend Dr. So. They have not only transformed my smile but made the entire process a truly positive experience. Thank you, Dr. So, and all of your wonderful staff for the exceptional care and for giving me a smile that I'm proud to show off.
Response from the owner:Thank you so for your amazing review! We are so excited about your new smile and so happy that the journey was a pleasant experience!
L
Dr. So is absolutely amazing! Before deciding on CV Orthodontics, I consulted with a few other places. None of them were as comprehensive as Dr. So. They were just going to straighten my teeth, whereas Dr. So has designed a lovely smile like an artist! She is a consummate professional and warm. I look forward to my monthly visits. I highly recommend her!
-L. Chaney
Response from the owner:Thank you so much for the outstanding review! We love to be part of your journey to a beautiful smile!
Mocha B.
This has been the most phenomenal experience for me. I was sentenced to 2 years of wearing braces and there were ups and downs with getting adjusted, however Dr. So and her amazing team has been really good to me. They reassured me that everything would be fine and I was in good hands. I trusted their judgment and what they suggested would be best for me. The day to get my braces removed was rewarding and my teeth look BOMB! Dr. So did that and I’m so happy with the final results and couldn’t be happier! I would recommend Castro Valley Orthodontics to any and everyone who are in need of braces !
Response from the owner:Thank you so much! Sooooo excited about your beautiful new smile. It was a pleasure to be a part of your braces journey! - Dr So
Paulina Del R.
As a dentist, there is no one else I would trust with my own child's teeth than Dr. So. She is hands down the best!
Response from the owner:Thank you Dr Del Rio! It’s our pleasure to have your wonderful kids in our practice!
oliver L.
Dr. So is super friendly and have many years of experiences.
Response from the owner:Thank you so much for your thoughtful review. We appreciate the positive feedback- it means so much to us. We hope to continue to serve you and your family in the best way possible. Dr. So
Bree S.
The team and Dr. So are amazing. They explain a plan each appointment. Very attentive team.
Response from the owner:We love to hear great reviews about our office. Thank you for the positive review for being such a great patient! We appreciate you!
Reviews

Our locations

Come Visit Us

Have more questions? We would love to give you a tour of our Castro Valley office, so come by and see us!

Location

Castro Valley

  • 20406 Redwood Rd. Ste. F
    Castro Valley, CA 94546

Call / Text

New Patients
  • (510) 536-6693
  • (510) 536-6693
Existing Patients
  • (510) 537-4900
  • (510) 571-4399

Contact Hours

Monday8:00am – 5:00pm
Tuesday8:00am – 5:00pm
Wednesday7:30am – 5:00pm
Thursday8:00am – 5:00pm
Friday8:00am – 5:00pm

Castro Valley, CA

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Frequently Asked Questions
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I'm here to help with questions related to the keywords provided. If you have any queries about orthodontics, braces, Invisalign, other treatments, patient reviews, or our team and technology, feel free to ask!
What treatments does Susan So offer?
Dr. So offers a range of orthodontic treatments, including braces for kids, teens, and adults, Invisalign for various age groups, two-phase treatment, dentofacial orthopedics, pre-surgical orthodontics, TMJ/TMD treatment, sleep apnea treatment, and care for cleft lip & palate cases.
Is Valley Orthodontics accepting new patients?
Yes, Valley Orthodontics is accepting new patients. To schedule a free consultation, call or text (510) 536-6693 for new patients or (510) 537-4900 for existing patients. Hours are Monday to Friday, 8:00 am to 5:00 pm. Request a free consult online.
Does Susan So specialize in lingual braces?
Susan So specializes in lingual braces, offering a discreet orthodontic treatment option for patients seeking a less visible alternative to traditional braces.
What insurance plans does Valley Orthodontics accept?
Valley Orthodontics accepts a variety of insurance plans, including but not limited to PPO plans, HMO plans, and Medicaid. It's recommended to contact the office directly to inquire about specific insurance coverage and payment options.
Are clear aligners available at Susan Sos practice?
Yes, clear aligners are available at Susan So's practice. They offer Invisalign treatment for kids, teens, and adults, providing a discreet and convenient orthodontic option. Contact the practice for more information on clear aligner treatment options.
How long do treatments at Valley Orthodontics last?
Treatment durations at Valley Orthodontics vary based on individual needs. Typically, braces are worn for 1-3 years, while Invisalign treatment can range from 6 months to 2 years. Other treatments like Two-Phase Treatment or TMJ/TMD may have different timelines. Consultation with the orthodontist will provide a personalized estimate.
Can Susan So treat complex orthodontic cases?
Dr. So specializes in treating complex orthodontic cases, offering comprehensive care for patients needing advanced treatment. With expertise in dentofacial orthopedics, TMJ/TMD, and surgical orthodontics, Dr. So can effectively address a wide range of orthodontic challenges.
Does Valley Orthodontics offer teeth whitening services?
Valley Orthodontics does not offer teeth whitening services. They specialize in orthodontic treatments such as braces, Invisalign, and other orthodontic procedures. For teeth whitening services, individuals may need to seek a separate dental provider specializing in cosmetic dentistry.
What are Susan Sos operating hours?
Susan So's operating hours are as follows: Monday: 8:00am – 5:00pm Tuesday: 7:30am – 5:00pm Wednesday: 7:30am – 5:00pm Thursday: 8:00am – 5:00pm Friday: 8:00am – 5:00pm
Is there a consultation fee at Valley Orthodontics?
At Castro Valley Orthodontics, there is no consultation fee. Patients can request a free consultation to discuss their orthodontic needs and treatment options without any charge. This allows individuals to explore their orthodontic journey without financial barriers.
Does Susan So provide orthodontic care for adults?
Yes, Susan So provides orthodontic care for adults at Castro Valley Orthodontics. The practice offers various treatments, including braces and Invisalign, tailored to adults' needs. Patients can schedule a free consultation to discuss their orthodontic options with Susan So.
Are digital impressions used at Valley Orthodontics?
Yes, digital impressions are used at Valley Orthodontics for a more precise and comfortable orthodontic treatment experience. This technology enhances accuracy and eliminates the need for traditional messy impressions, improving overall patient satisfaction.
What retainer options does Susan So recommend?
Dr. So recommends various retainer options, including traditional Hawley retainers, clear Essix retainers, and permanent bonded retainers. Each option is tailored to the patient's needs for maintaining the results of orthodontic treatment effectively.
Does Valley Orthodontics have a patient referral program?
Valley Orthodontics does not have a patient referral program mentioned on their website. For specific details, it's recommended to contact the office directly.
Is emergency care available through Susan Sos clinic?
Emergency care is available at Susan Sos clinic. Contact the clinic directly for immediate assistance during office hours. If it's after hours, follow the provided emergency contact instructions for prompt care.
Are weekend appointments available at Valley Orthodontics?
Valley Orthodontics offers appointments on weekdays only, from Monday to Friday. Weekend appointments are not available at this time. For scheduling, please contact the office during their operating hours from Monday to Friday.
Does Susan So specialize in pediatric orthodontics?
Dr. So specializes in pediatric orthodontics, offering braces and Invisalign for kids as part of the comprehensive orthodontic treatments provided at Castro Valley Orthodontics. Dr. So's expertise extends to treating children, teens, and adults, ensuring personalized care for patients of all ages.
What financing options are at Valley Orthodontics?
At Valley Orthodontics, financing options are available for patients. Contact the office for details on payment plans, insurance coverage, and flexible payment arrangements to make orthodontic treatment affordable.
Is Susan So certified in Invisalign treatment?
Yes, Dr. Susan So is certified in Invisalign treatment.
Does Valley Orthodontics handle jaw misalignment?
Valley Orthodontics offers treatments for jaw misalignment, including dentofacial orthopedics and pre-surgical orthodontics. Dr. So takes a comprehensive approach to orthodontics, addressing facial aesthetics and jaw alignment for optimal results. Contact them for personalized care.
What is Susan Sos success rate with braces?
Susan So has a high success rate with braces, providing exceptional care and results for patients seeking orthodontic treatment.
Are there flexible payment plans at Valley Orthodontics?
Valley Orthodontics offers flexible payment plans for patients. Contact the office for more information on financial options.
Does Susan So use 3D imaging for diagnostics?
Yes, Dr. Susan So utilizes 3D imaging for diagnostic purposes at Castro Valley Orthodontics. This advanced technology enhances treatment planning and precision in orthodontic care.
What technology advances does Valley Orthodontics embrace?
Valley Orthodontics embraces cutting-edge technology such as virtual consultations, Invisalign, and advanced orthodontic treatments like Two-Phase Treatment and Dentofacial Orthopedics. They prioritize patient convenience and comfort through innovative solutions.
Can Susan So correct bite issues with braces?
Dr. So can correct bite issues with braces through orthodontic treatment, including options like traditional braces, Invisalign, and other specialized treatments. Dr. So's comprehensive approach considers facial aesthetics, jaw alignment, and overall oral health to address and correct various types of bite issues effectively.
Are there orthodontic discounts at Valley Orthodontics?
Valley Orthodontics may offer orthodontic discounts. It's best to contact them directly to inquire about any current promotions or discounts available for orthodontic treatments. Reach out to Valley Orthodontics for more information on potential cost-saving options for your orthodontic needs.
Does Susan So offer virtual orthodontic consultations?
Yes, Susan So offers virtual orthodontic consultations. Patients can easily start the process by replicating specific photos with a smartphone and assistance. This convenient option allows for initial assessments without the need to visit the office in person.
What is the wait time for appointments at Valley Orthodontics?
The wait time for appointments at Valley Orthodontics varies based on availability, with new patients typically having shorter wait times than existing patients. Contact the office directly for the most up-to-date information on appointment availability.

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Get Started With Our Virtual Consult Today

If you're looking to start your journey to a new smile but finding it hard to make it into our office for an in-person consultation, don't worry. Our virtual consult option makes it easier for you to get started. With just a few simple steps and some help from a friend or family member, you can easily replicate the photos needed for the consultation.

Our virtual consultation allows you to discuss your options and learn more about our orthodontic treatments from the comfort of your own home. Take advantage of this convenient option and begin your orthodontic journey today.

Experience 5-Star Care With Us

At Castro Valley Orthodontics, we pride ourselves on providing 5-star care to all of our patients. From the moment you step into our office to the completion of your treatment, we strive to ensure that you have a positive, comfortable experience with us. Our team is dedicated to making sure you receive the best possible care every step of the way.

We understand that orthodontic treatment can feel overwhelming, which is why we take a comprehensive approach to your care. Our orthodontists not only focus on straightening your teeth but also consider facial aesthetics, jaw alignment, and overall appearance. Trust us to provide you with expert care and a compassionate approach to your orthodontic treatment.